So, What’s Next?

Here’s a fine example of a ‘how to’ question with informational intent that was asked by a customer on a voice assistant on search and how using a comprehensive FAQ strategy helped a client of ours get selected as the most relevant answer.

The Milestone FAQ Manager is perhaps one of the most complete and end-to-end FAQ Management solutions in the market with some tools in the market allow you to manage your GMB listing while some others let you create voice answers. However, the FAQ Manager helps you take a scientific approach towards sourcing and publishing content across local channels and voice assistants, for multiple business locations from one place, thus ensuring that your answers are consistent and get noticed everywhere users are looking for a relevant business. The answers get published as “Verified Answers” thus establishing the authority over other user-generated answers. The benefits do not end here – multi-location management, bulk upload capabilities, and one-click publishing makes FAQ Manager a powerful technology solution for all businesses – no matter how big or small.
Some factors that help Milestone FAQ Manager stand out:

• Single-view multi-location dashboard: Complete visibility into customer questions across all channels & all locations
• Content Curation: Curate across local listings across multiple locations
• Bulk Upload: Bulk upload Questions & answers
• Create custom FAQs using customer intent and bulk publish them across channels
• One-click publishing: click to publish across channels
• Publish verified answers: Publish verified answers on voice assistants and GMB
• Ability to channel information directly into voice assistants (without any coding)

All these make Milestone FAQ Manager an amazing and next generation FAQ management tool that makes FAQ management simple, voice search friendly and a perfect medium to match the intent of customers online.