Roman Spa Hot Springs Resort
When I was searching for a new website company for our Las Vegas hotel and casino, I found everything that I was looking for and more in Milestone. Since going live with our new website created by Milestone, we have been selling out our hotel during high profile city-wide events, like NFR and keeping a consistently above-average occupancy rate for a highly competitive city like Las Vegas throughout the year.
The Milestone dashboard is so easy to use on a daily basis. When I do need the support of Milestone, I get a quick response and my support tickets are completed on time. We have increased the number of products that Milestone provides us including a new blog, social media monitoring, and more. The products are easy to use and have saved me time during my busy day.
I would recommend Milestone Internet Marketing to any company that is looking to increase productivity and revenue and stay one step ahead of your competitors.
In the first two weeks of having the new site up, we booked 10 packages. We are thrilled.
- Owner, Roman Spa Hot Springs Resort
Kahler Grand Hotel
Milestone's industry-leading technology was a major factor in our desire to work with them on our new website. Their software+services approach meant that we not only got an amazing platform, but also a stunning website coupled with a modern approach to marketing it. The results are a testament to the powerful combination.
- Regional Director of Operations, Kahler Grand Hotel
Hotel Nikko San Francisco
The new website and especially the FAQ module is yet another example of how Milestone has been a great long-term partner in helping Hotel Nikko continue to provide excellent anticipatory service to our guests and clients. We strive to provide seamless service to all of our guests prior, during, and after their stay; and the Nikko website is an important communication channel of that support structure.
- Vice President, Hotel Nikko San Francisco
Turf Valley Resort
It has been such a pleasure to work with our Milestone CS managers. They have truly been the difference in our outstanding performance. I can't thank them enough for their attention to detail, responsiveness, and eagerness to introduce new ideas to our marketing efforts.
- Director of Marketing, Turf Valley Resort
Milestone gave us a beautiful website and impressive ROI
The Hotel Kitano New York boosts revenue 35% with a 76:1 ROI with Milestone "Milestone was able to provide us with a beautiful website, backed by amazing technology. Their attention to detail is incredible and their customer support is industry-leading".
- General Manager, The Hotel Kitano New York
Comfort Inn San Diego
They were very in tune with social media platforms with search engine optimization that kept the interest of the user on that site for an extended period of time, so with all that in mind I started getting my own hotel working with Milestone and got a vanity site with them. And it's been a wonderful run so far. We have a regular consultation meeting. They sent me an analytics Google Analytics that talk about specific words or specific regions in San Diego that pop up a lot more specific to our site.
Every so often we fine tune the process we've got to make sure that we are using the right words right optimizing the searches and making sure that our hotel does show up in rankings. It is a very good product and just not the product but the experience overall experience for the customer is equally important, so we try to accomplish what we can on site.
- Sunil Thadani, Comfort Inn San Diego
Happy With Milestone, They Are Extremely Helpful And Knowledgable
Account manager is extremely helpful and willing to go the extra step to make sure we are comfortable with the information. Her explanations are to the point and knowledgable! You can tell she has researched our account and is familiar with our websites. She cares and that is key in making clients happy!!!.
- Crowne Plaza Foster City - San Mateo
Our Occupancy Has Increased By 35% Since Our New Site Went Live
Milestone offered us strategic marketing advice on the things that our target clients were looking for in our local region and helped us target these customers on the internet.
- General Manager, Hospitality
Milestone Was Masterful In Assisting Our Hotel During The Transition From A Branded To An Independent Hotel
They truly understood the unique challenges, various dependencies, and, ironically enough, the milestones we needed to reach in order to get our branding pushed out early and often. Milestone also led our PPC campaigns in order to maximize exposure during our transition period. I think that their communication at every step of the way was excellent and the product we imagined came to life precisely as we wanted!.
- General Manager, Hospitality
Milestone's Knowledge Is Really Top Notch!
For more than 10 years their entire team has been a pleasure to work with. They are extremely quick at completing any requests or changes to our websites and make great suggestions allowing us to stay ahead of the hotel industry's evolving market trends. Their ROI reports and quarterly reviews are very comprehensive and show us how our business continues to grow each year as a result of their websites. They really seem to appreciate us as a customer. You won't be disappointed with them.
- General Manager, Hospitality
Milestone Is Right On Target. Milestone Worked With Us To Develop An Exciting New Website For Our Unique Property
In addition to optimizing the site, Milestone stressed the importance of creating packages to offer customers. Milestone assisted us in developing a core group of packages especially suited for our area. Our new site has been up and running for only two weeks and in that time we have booked 10 packages and have received several calls. We are thrilled.
- General Manager, Hospitality
Our New Independent Website Is One Of Our Most Profitable Channels
Since going live with our new website by Milestone, the revenue generated from this channel has increased substantially year after year. The return on investment has been the highest among the distribution channels. The Milestone dashboard is very easy to use and their personalized service is exceptional. Additionally, their account managers are always prompt in answering any correspondence.
- General Manager, Hospitality
Milestone Truly Understands Our Industry, And Takes An Integrated Approach To Digital Marketing
In addition, Milestone continuously improves and expands its products and stays current in this quickly changing digital age. Milestone products and support enable us to manage our website and social media at will. The quarterly ROI calls show us the tremendous impact these products and services have on business. I've been extremely happy with Milestone - whether one needs help starting a small eCommerce Campaign or is looking to develop an extensive strategy I'm happy to recommend them to anybody!.
- General Manager, Hospitality
Carmel Town House For Hotel Website Design
Milestone has been our trusted partner for many years and has managed our website & digital marketing for our hotels. Their technological leadership is unmatched and they have helped us grow our direct business and deliver a better experience to our customers.
- General Manager, Carmel Town House Hospitality
Carmel Town House
We chose Milestone because they provided the most comprehensive solution for us. Their software + services approach is unique and gives us both the tools we need as well as access to deep industry expertise.
- Nilam Patel, President at Carmel Town House Hospitality
G6 Hospitality LLC
I would suggest this is the best time to reinvest in your direct assets with the best possible website, distribution strategy, eCommerce, and digital marketing strategy for your consumers today. You'll be ready to the right pick up whatever demand there in the current time period but also moving forward as the economy recovers.
Milestone will point us out that if the site does not load a page in three seconds or less you're in trouble from a consumer standpoint. Because consumer patience for whatever reason we've learned is far less on mobile devices than it is on desktop.
The milestone was a huge help because, frankly, we needed integration work. Milestone teams were super helpful in creating a data layer and site tagging so we could track performance.
I really want to thank our friends and partners in Milestone for all of the hard work they contributed in this time period, and I'm looking forward to a long partnership moving forward.
- Stephen Fitzgerald, VP Digital Commerce & Distribution, G6 Hospitality LLC