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Engage 2023 Agenda

Register Now Register Now
  • 9:00 AM – 5:00 PM PT

    • Registration

      Speakers
    Add to to your e-calendar Registration and save it in your calendar.
    Registration
    1:30 PM - 5:00 PM PT

    • Digital Breakthrough: Breakout Room Meetings

      Meet with your CSM/Sales/Product reps from Milestone.
      Speakers
    Add to to your e-calendar Digital Breakthrough: Breakout Room Meetings and save it in your calendar.
    Digital Breakthrough: Breakout Room Meetings
    1:30 PM - 1:45 PM PT and 2:30 PM - 2:45 PM PT

    • Product Demos - CMS, Personalization, and CDP

      Speakers
    Add to to your e-calendar Product Demos - CMS, Personalization, and CDP and save it in your calendar.
    Product Demos - CMS, Personalization, and CDP
    1:45 PM - 2:00 PM PT and 2:45 PM - 3:00 PM PT

    • Product Demos - Content Studio and FAQ Platform

      Speakers
    Add to to your e-calendar Product Demos - Content Studio and FAQ Platform and save it in your calendar.
    Product Demos - Content Studio and FAQ Platform
    2:00 PM - 2:15 PM PT and 3:00 PM - 3:15 PM PT

    • Product Demos - Technical Score Card and Content Score Card

      Speakers
    Add to to your e-calendar Product Demos - Technical Score Card and Content Score Card and save it in your calendar.
    Product Demos - Technical Score Card and Content Score Card
    3:45 PM - 4:30 PM PT

    • Workshop - Hospitality

      Embracing Digital Transformation: Future-proofing Your Hotel's Digital Presence

      Uncover the latest hospitality trends shaping customer journeys and touch points. Identify gaps and pain-points in your digital strategy and unlock key solutions and channels for enhanced customer engagement. Discover the essential metrics to measure the success of your digital initiatives and create a roadmap for future achievements. Join us to gain invaluable insights and actionable strategies that will optimize your customer's journey and elevate your hotel's digital presence.
      Speakers
    Add to to your e-calendar Workshop - Hospitality and save it in your calendar.
    Workshop - Hospitality
    4:45 PM - 5:30 PM PT

    • Workshop - Finance

      Embracing Digital Transformation: Future-proofing Your Banking and Financial Services Digital Presence

      Uncover trends shaping the FinServ and banking customer journey, address digital strategy gaps, and enhance customer engagement. Gain valuable insights, metrics, and actionable strategies to optimize your digital presence and drive success. Join us to elevate your customer's journey and maximize your digital impact!
      Speakers
    Add to to your e-calendar Workshop - Finance and save it in your calendar.
    Workshop - Finance
    6:00 PM - 9:00 PM PT

    • Customer Appreciation Reception

      Speakers
    Add to to your e-calendar Customer Appreciation Reception and save it in your calendar.
    Customer Appreciation Reception
  • 7:00 AM - 8:00 AM PT

    • Registration

      60 Mins
      Speakers
    Add to to your e-calendar Registration and save it in your calendar.
    Registration
    8:00 AM - 8:20 AM PT

    • Welcome and Introduction

      20 Mins
      Speakers
      Anil Aggarwal
      Anil Aggarwal
      CEO, Milestone Inc.
      Anil Aggarwal
      Anil Aggarwal
      Anil Aggarwal
      Anil Aggarwal
    Add to to your e-calendar Welcome and Introduction and save it in your calendar.
    Welcome and Introduction
    8:20 AM - 9:00 AM PT

    • Opening Keynote: The Next Phase of Digital Transformation for Marketers

      40 Mins
      Join Benu Aggarwal and Barry Schwartz for an insightful keynote and fireside chat, exploring the next phase of digital transformation and how to align digital and brand goals to ensure a consistent brand promise.
      Speakers
      Benu Aggarwal
      Benu Aggarwal
      Founder and President, Milestone Inc.
      Benu Aggarwal
      Barry Schwartz
      CEO, RustyBrick
      Benu Aggarwal
      Benu Aggarwal
      Benu Aggarwal
    Add to to your e-calendar Opening Keynote: The Next Phase of Digital Transformation for Marketers and save it in your calendar.
    Opening Keynote: The Next Phase of Digital Transformation for Marketers
    9:00 AM - 9:30 AM PT

    • How to Integrate Omnichannel Experience and Content Discovery with Your Channel Strategies

      30 Mins

      Learn how to integrate discovery, experience, and conversion as part of your digital strategy across all channels. See examples of various verticals leveraging these opportunities.

      Speakers
      Mike Supple
      Mike Supple (Moderator)
      Sr. Director of Customer Solutions and SME Head, Milestone Inc.
      Mike Supple
      Bill Hunt
      President, Back Azimuth Consulting
      Mike Supple
      Nate Philippsen
      Sr. Vice President of Marketing, Sun Outdoors
      Mike Supple
      Mike Supple
    Add to to your e-calendar How to Integrate Omnichannel Experience and Content Discovery with Your Channel Strategies and save it in your calendar.
    How to Integrate Omnichannel Experience and Content Discovery with Your Channel Strategies
    9:30 AM - 10:00 AM PT

    • Reinventing Customer Experiences in Your Digital Storefronts to Drive Engagement and Customer Acquisition

      30 Mins
      How to use lessons in best digital experiences to reinvent consumer experience in finance and automotive.
      Speakers
      Michael Bruh
      Michael Bruh (Moderator)
      Global Head of Enterprise Solutions, Milestone Inc.
      Michael Bruh
      Francisco Campos
      Marketing Manager, ANDANAC
      Michael Bruh
      Eldon Tilley
      SVP/Chief Marketing Officer, One Nevada Credit Union
      Michael Bruh
      Michael Bruh
    Add to to your e-calendar Reinventing Customer Experiences in Your Digital Storefronts to Drive Engagement and Customer Acquisition and save it in your calendar.
    Reinventing Customer Experiences in Your Digital Storefronts to Drive Engagement and Customer Acquisition
    10:00 AM - 10:20 AM PT

    • Morning Break

      20 Mins
      Speakers
    Add to to your e-calendar Morning Break and save it in your calendar.
    Morning Break
    10:20 AM - 11:10 AM PT

    • Reimagining Search with Milestone Omnichannel Platform

      50 Mins
      Delivering intelligent connected digital experiences through innovation in AI, Search, Platform, and more.
      Speakers
      Sathya Krishnamoorthy
      Sathya Krishnamoorthy
      CPO, Milestone Inc.
      Sathya Krishnamoorthy
      Ramesh Venkata Achanta
      Head of Engineering, Milestone Inc.
      Sathya Krishnamoorthy
      Sathya Krishnamoorthy
      Sathya Krishnamoorthy
    Add to to your e-calendar Reimagining Search with Milestone Omnichannel Platform and save it in your calendar.
    Reimagining Search with Milestone Omnichannel Platform
    11:10 AM - 11:30 AM PT

    • Content and AI: Must-Haves for Content in the World of AI

      20 Mins
      A look at the evolution of content with the lens of AI. Strategies that brand should deploy for next generation of Content.
      Speakers
      David Banahan
      David Banahan (Moderator)
      Sr. Project Manager Content, Milestone Inc.
      David Banahan
      David Banahan
      Eric Enge
      President, Pilot Holding
      David Banahan
      David Banahan
    Add to to your e-calendar Content and AI: Must-Haves for Content in the World of AI and save it in your calendar.
    Content and AI: Must-Haves for Content in the World of AI
    11:30 AM - 12:00 PM PT

    • Evolution of Content: Helpful Content

      30 Mins
      A look at the evolution of content and search. How to develop a user-focused content strategy in 2023 and measure the impact of consumer-centric helpful content.
      Speakers
      Conny Boelke
      Conny Boelke (Moderator)
      Head of Content, Milestone Inc.
      Conny Boelke
      Sean Brevick
      Vice President, IHG Hotels & Resorts
      Conny Boelke
      Danielle Yuthas
      Vice President of Marketing, SpeedPro
      Conny Boelke
      Conny Boelke
    Add to to your e-calendar Evolution of Content: Helpful Content and save it in your calendar.
    Evolution of Content: Helpful Content
    12:00 PM - 1:15 PM PT

    • Lunch Break

      75 Mins
      Speakers
    Add to to your e-calendar Lunch Break and save it in your calendar.
    Lunch Break
    1:15 PM - 2:00 PM PT

    • Local Search in 2023: Hands-On Must-Know and Must-Dos

      45 Mins
      Google continues to evolve the local search experiences. Learn more about the latest best practices marketers must implement to drive digital discovery and customer acquisition.
      Speakers
      Mike Supple
      Mike Supple (Moderator)
      Sr. Director of Customer Solutions and SME Head, Milestone Inc.
      Mike Supple
      Greg Sterling
      Co-Founder, NearMedia
      Mike Supple
      Mike Supple
      Mike Supple
    Add to to your e-calendar Local Search in 2023: Hands-On Must-Know and Must-Dos and save it in your calendar.
    Local Search in 2023: Hands-On Must-Know and Must-Dos
    2:00 PM - 2:45 PM PT

    • Trends in Digital by Industry: Hospitality, Automotive, and Banking

      45 Mins
      Learn about key digital marketing initiatives market-leading brands are taking across hospitality, automotive, and banking verticals.
      Speakers
      Ritika Chugh
      Ritika Chugh
      Sr. Director of Product, Milestone Inc.
      Ritika Chugh
      John Dotto
      Sr. Vice President - Digital Marketing, US Bank
      Ritika Chugh
      Claudia Rodríguez
      Customer Experience Director, Nissan Mexicana
      Ritika Chugh
      Ritika Chugh
    Add to to your e-calendar Trends in Digital by Industry: Hospitality, Automotive, and Banking and save it in your calendar.
    Trends in Digital by Industry: Hospitality, Automotive, and Banking
    2:45 PM - 3:15 PM PT

    • Go One Step Further – The Ultimate Sales Funnel for Discovery Marketing

      30 Mins
      Learn how to leverage search traffic effectively to drive more value for your business. Discover the key steps and techniques to capture, nurture, and convert leads from discovery marketing into loyal customers.
      Speakers
      Mike Supple
      Mike Supple (Moderator)
      Sr. Director of Customer Solutions and SME Head, Milestone Inc.
      Mike Supple
      Selina Eizik
      Advisor, Ellina
      Mike Supple
      Mike Supple
      Mike Supple
    Add to to your e-calendar Go One Step Further – The Ultimate Sales Funnel for Discovery Marketing and save it in your calendar.
    Go One Step Further – The Ultimate Sales Funnel for Discovery Marketing
    3:15 PM - 3:45 PM PT

    • Afternoon Break

      30 Mins
      Speakers
    Add to to your e-calendar Afternoon Break and save it in your calendar.
    Afternoon Break
    3:45 PM - 4:15 PM PT

    • Best of Case Studies from Our Enterprise Segment

      30 Mins
      Be inspired by the Milestone's Enterprise customer community and their digital success stories.
      Speakers
      Michael Bruh
      Michael Bruh
      Global Head of Enterprise Solutions, Milestone Inc.
      Michael Bruh
      Michael Bruh
      Sean Fraser
      Director of Customer Success, Milestone Inc.
      Michael Bruh
      Michael Bruh
    Add to to your e-calendar Best of Case Studies from Our Enterprise Segment and save it in your calendar.
    Best of Case Studies from Our Enterprise Segment
    4:15 PM - 4:45 PM PT

    • Best of Case Studies from Our Hospitality Segment

      30 Mins
      Be inspired by the Milestone's Hospitality customer community and their digital success stories.
      Speakers
      Mahendra Gianchandani
      Mahendra Gianchandani
      VP - Customer Success, Milestone Inc.
      Mahendra Gianchandani
      Mahendra Gianchandani
      Mahendra Gianchandani
      Mahendra Gianchandani
    Add to to your e-calendar Best of Case Studies from Our Hospitality Segment and save it in your calendar.
    Best of Case Studies from Our Hospitality Segment
    4:45 PM - 5:15 PM PT

    • Maximize Your Digital Performance with Business Intelligence at Your Finger Tips

      30 Mins
      Learn how to leverage cost-effective business intelligence tools and insights to gain a competitive edge. Explore score cards, co-optimization, competitive analysis, and forecasting techniques.
      Speakers
      Susan Connelly
      Susan Connelly
      Director - Global Technical SEO, Milestone Inc.
      Susan Connelly
      Bill Hunt
      President, Back Azimuth Consulting
      Susan Connelly
      Susan Connelly
      Susan Connelly
    Add to to your e-calendar Maximize Your Digital Performance with Business Intelligence at Your Finger Tips and save it in your calendar.
    Maximize Your Digital Performance with Business Intelligence at Your Finger Tips
    5:15 PM - 5:35 PM PT

    • 7 Must Haves for Your Omnichannel Ad Campaigns

      20 Mins
      Take your advertising to the next level with effective omnichannel ad campaigns that reaches customers wherever they are.
      Speakers
      Vikas Sheth
      Vikas Sheth
      Country Head, Milestone Inc.
      Vikas Sheth
      Brad Geddes
      Co-Founder, Adalysis
      Vikas Sheth
      Vikas Sheth
      Vikas Sheth
    Add to to your e-calendar 7 Must Haves for Your Omnichannel Ad Campaigns and save it in your calendar.
    7 Must Haves for Your Omnichannel Ad Campaigns
    5:35 PM - 5:45 PM PT

    • Closing Remarks

      10 Mins
      Speakers
    Add to to your e-calendar Closing Remarks and save it in your calendar.
    Closing Remarks
    5:45 PM - 6:45 PM PT

    • Post Conference Networking

      60 Mins
      Speakers
    Add to to your e-calendar Post Conference Networking and save it in your calendar.
    Post Conference Networking
    6:45 PM - 9:00 PM PT

    • Post Conference Dinner

      135 Mins
      Speakers
    Add to to your e-calendar Post Conference Dinner and save it in your calendar.
    Post Conference Dinner

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*Required Files

Your privacy and security are a top priority. We will not distribute or sell your personal information to any third parties. Please visit our privacy policy page to contact us to review or delete data collected.

*Required Files

Your privacy and security are a top priority. We will not distribute or sell your personal information to any third parties. Please visit our privacy policy page to contact us to review or delete data collected.

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