Frequently Asked Questions

Go to engage.milestoneinternet.com and register online.

ENGAGE is our premier conference exclusively brought to our valuable customers and partners at a rate of $695 per person.

ENGAGE will take place at Caesars Palace, Las Vegas convention center, on July 31 and Aug 1, 2023, starting at 8am PT, go to engage.milestoneinternet.com for more information.

Both customers and non-customers are welcome to attend. For any additional questions please write to us at engage@milestoneinternet.com

Yes, you can reserve your accommodation at Caesars Palace at our special rate. Click this link to book your room https://book.passkey.com/gt/219017119?gtid=66a07c1aac9471deb906150e43715b6f. Please note that upon booking your reservation, your credit card will be charged a deposit equal to the first night's room and tax. To avoid forfeiture of the deposit, please ensure all changes and cancellations are made at least 72 hours (about 3 days) prior to the scheduled arrival date. The daily Resort Fee is $45.95 plus hotel tax and includes the following services: In-room high speed Internet each day (two devices per day), daily access to the fitness center for two, and all local calls. Please be sure to read the hotel policies for more information specific to your event.

The daily Resort Fee is $45.95 plus hotel tax and includes the following services: In-room high speed Internet each day (two devices per day), daily access to the fitness center for two, and all local calls.

• Mon, July 31, 9:00 am – 5:00 pm PST: Meet your Milestone customer success manager and a sales representative to discuss your needs or simply meet them in person. Please get in touch with your customer success manager to reserve a meeting. 6:00 pm – 9:00 pm PST: Cocktail reception and networking.
• Mon, July 31, 9:00 am – 5:00 pm PST: Attend product training and demos.
• Tue, Aug 1, 7:00 am - 8:00 am PST: Breakfast and Registrations, 8:00 am – 5:00 pm PST: Full-day conference, with 2 tea breaks and a lunch 6:00 pm – 9:00 pm PST: Cocktail reception and networking.

• Pompeian I, II, II – Meetings and product demonstrations
• Roman I and II – Customer appreciation reception

• General Conference - Roman III and IV
• Breakfast, Lunch, Post Conference Reception - Roman I and II
• https://caesars.dmplocal.com/dsc/collateral/Caesars_Palace_-_Meeting_Space.pdf

*Please contact your Milestone customer success manager or Sales Rep to book a private meeting or send us an email at engage@milestoneinternet.com

• Tax Policy: Negotiated group rates are not valid with, during, or in conjunction with other discount programs and are subject to change prior to reservation confirmation. Room rates shown do not include 13.38% room tax (subject to change prior to arrival). Total charges presented on the website will include room and tax charges only. Your reservation is subject to a Resort Fee. The daily Resort Fee is $45.95 plus hotel tax and includes the following services: In-room high-speed Internet each day (two devices per day), daily access to the fitness center for two, and all local calls.
• Cancellation Policy: The hotel requires a 72-hour cancellation policy before the arrival date, and the guest may then cancel the reservation without any penalties. However, if the reservation is cancelled less than 72 hours (about 3 days) before the arrival date, the guest will forfeit their deposit of the 1st night's room and tax. When booked within 3 days, cancellations will be allowed, but the guest will forfeit the 1st night's room and tax deposit. Child Policy: 3rd & 4th persons (all ages) will be charged at a rate of $30.00 per person, per night, with a maximum of four persons per guestroom.

Hotel reservations made through ENGAGE registration are not transferable. The substituting attendee will need to complete a new hotel reservation through the registration process and submit a new credit card to secure the reservation.

No. All attendees must register and book their own hotel reservations.

Guests that do not check in as scheduled will have the reservation canceled by default and the room is released. The hotel will charge a 1-night room & applicable tax for failing to fulfill the reservation.

If a guest does not arrive or check in on the arrival date, the reservation is canceled by default, and the room is then released. There is a No-Show fee for 1 night room & tax applicable.

No. All hotel reservations must be guaranteed with a valid credit card.

All conference hotels will require a one-night deposit as a guarantee. The credit card used to make your hotel reservation will be charged the equivalent of one night’s room plus tax at the time of reservation.

If guests shorten their stay upon check-in, a 1-night room & tax Early departure fee is applicable. Any changes should be verified with the hotel 24 hours prior to arrival.

Standard Check-in is 4:00 pm, and Check-out is 11:00 am. Early check-in and late check-out requests will be on an availability basis, on the day of

Early check-in and Late check-out requests will be on an availability basis, on the day of

Yes, so long as you are the cardholder for the credit card you present at the time of check-in.

If the credit card used as a guarantee for your hotel reservation is not in your name, that cardholder must be present at check-in.

Yes, you will receive a confirmation email from the hotel.

You can book the room as per availability and rates are shown in the booking system Click this link to book your room https://book.passkey.com/go/SCMEC2

Las Vegas has many attractions and beautiful scenery, visit this link for more information: https://www.caesars.com/caesars-palace

Post-conference dinner will take place at Trevi Italian Restaurant (Forum Shops at Caesars Palace (Map), 3500 Las Vegas Boulevard South, Las Vegas, NV 89109. Call: 702.735.4663).

• AIRPORT McCarran International Airport is located 3 miles southeast of our location. For information regarding airlines, please refer to their website. (https://www.harryreidairport.com/)
• AIRPORT Transportation There are various options for transportation to and from McCarran International Airport including taxis, limos, ride share, and shuttle services. Additional information can be found here. Please see your Catering/Convention Services Manager for any large group transportation needs (https://www.harryreidairport.com/Transportation)
• You will exit the airport and turn left onto University Center Drive. You will take that to Harmon Ave. and turn Left and right onto Paradise Rd. to Flamingo and turn Left. Take a right on Las Vegas Blvd. Caesars Palace Hotel will be on the left-hand side.

• Caesars Palace 3570 Las Vegas Blvd South Las Vegas, NV 89109
• Phone No. 1-866-227-5938

SELF-PARKING FEES

• 1st Hour: free
• 1 - 3 Hours: $15
• 3 - 24 Hours: $18
• Over 24 hours per day: $18
• Hotel Lodger: $18
• Locals with valid Nevada ID: Rates apply after first 3 hours, excluding during event pricing
• Caesars Rewards Platinum, Diamond, Seven Stars: Free

VALET PARKING FEES Hours: 24/7

• Main Valet: Daily flat rate: $50.00
• Colosseum Valet: Monday - Wednesday: $36
• Thursday - Sunday: $40
• Augustus Valet: Seven Stars, Guy Savoy, and Qua Spa guests only
• For more information, please visit our website CET Parking (https://www.caesars.com/parking). Please communicate with your Catering/Convention Services Manager if arrangements are needed.