Frequently Asked Questions
Find all 999net questions right here
Questions about withdrawals, claiming bonuses, KYC verification, playing on mobile, and 2D / 3D are answered clearly in Myanmar language.
This FAQ page brings together the questions 999net players ask every day. It covers how to play Shan Koe Mee and 2D / 3D, full details on withdrawals, KYC document verification, how to claim your welcome bonus, and how to play smoothly on mobile — five topics, all with clear answers. If you still have a question, our 24/7 Live Chat team is ready to help in Myanmar language at any time.
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Shan Koe Mee and 2D / 3D
2D results are tied to the Myanmar Lottery results. On 999net, results are shown in real time on the home page and the game page as soon as they are out. If you have not seen the latest result yet, try refreshing your browser once. When you decide to play 2D, you can pick any number you like, and 999net handles the result checking accurately.
Shan Koe Mee is a digital version of Myanmar's traditional card game. Wins and losses are decided by the total value of the cards, and the result falls between 0 and 9. If you want to play Shan Koe Mee on 999net, read the game guide first and start with a low stake. It is better to increase your stake only after you have a good understanding of how the game works.
In the 3D game, you choose three digits and win based on how well they match the result. Full details on prize rates and game format can be found on the 999net 3D game page. The 3D result is generated by a true random number system and can be verified with an exact formula, so you can play with confidence.
Yes. You can access 999net's 2D / 3D and Shan Koe Mee games easily through a mobile browser. The game pages are designed to fit mobile screen sizes, so no app download is needed — just play directly from your browser. A good 4G or Wi-Fi connection is all you need.
Withdrawals
To withdraw welcome bonus funds, you must first meet the Wagering Requirement. For example — if you receive a bonus of 40,000 Ks, you need to place bets totalling 40,000 × 10 = 400,000 Ks before you can withdraw winnings from that bonus. Once the wagering is complete, your withdrawal access opens automatically.
Withdrawals are reviewed by 999net staff before being transferred. They are normally completed within 5–30 minutes. Delays can happen due to high volume, so if it takes longer than expected, contact us via 24/7 Live Chat. Filling in your account details and wallet/bank information accurately will keep the pending time short.
Yes. 999net's withdrawal service runs 24 hours, 7 days a week. Even at night or on weekends, the standard processing time is 5–30 minutes. However, if KBZPay, Wave Money, AYA Pay, or a bank transfer is undergoing system maintenance, it may take a little longer — and in that case, we will notify you in advance via Live Chat.
For the security of your funds, 999net only allows withdrawals to your own wallet or bank account. Transfers to third-party accounts are not permitted in order to protect financial security. For this reason, the name on your registered account must match the name on the account you are withdrawing to.
At 999net, the minimum withdrawal amount is 10,000 Ks, and this applies equally to KBZPay, Wave Money, AYA Pay, and bank transfer. Attempts to withdraw below this amount cannot be processed by the system. Check your wallet and withdraw once your balance reaches 10,000 Ks.
Documents & Verification
If rejected, contact a Live Chat agent and ask for the reason. Common reasons include a blurry photo, NRC number not visible, or details not matching the account. You can fix and resubmit, and our team will assist you.
You can submit a Myanmar National Registration Card (NRC) or Passport. The image must be clear and all details must be fully readable. Photocopies tend to appear faded and illegible, so please take a direct photo with your camera and upload that instead.
Verification is usually required when players make their first withdrawal or handle large amounts within their account. 999net will notify you in advance via Email or Live Chat, so have your documents ready to submit when needed.
KYC (Know Your Customer) is the process that protects the money and accounts of Myanmar players. It is essential for preventing others from misusing your account, stopping financial fraud, and keeping your own spending in check. Player security is a top priority at 999net.
999net stores players' personal data securely with SSL encryption and handles it in accordance with our Privacy Policy. Information collected for KYC verification will not be shared with third parties. You can read the Privacy Policy on 999net.
Welcome Bonus
When you make your first deposit at 999net, you automatically receive a 200% welcome bonus. For example — deposit 20,000 Ks and you get 40,000 Ks in bonus, giving you a total of 60,000 Ks to play with. The maximum bonus is 100,000 Ks regardless of how much you deposit. No extra code is needed — just log in, make a deposit, and the bonus is credited instantly.
The Wagering Requirement is the condition that sets how much you need to play through before you can withdraw bonus winnings. At 999net it is the bonus amount × 10. For example — if you receive 100,000 Ks in bonus, you need to wager 100,000 × 10 = 1,000,000 Ks before withdrawing winnings from that bonus. Your own deposited funds can be withdrawn at any time regardless of wagering progress.
Wagering can be completed through slots, live casino games (Baccarat, Roulette, Dragon Tiger), Shan Koe Mee, 2D / 3D lottery, and crash games (Aviator, JetX, Spaceman, Mines, Plinko). Contribution rates may vary by game type — see Terms & Conditions for details.
Invite a friend to 999net and once they make their first deposit, you will receive 10% of that deposit amount as a bonus, up to a maximum of 20,000 Ks per person. On top of that, you will earn a weekly 0.1% commission from your friend's play every week. This Referral Program is designed so that players at 999net can enjoy the games together with their friends.
Playing on Mobile
999net's game servers save the last state of your session even after a connection drop. Once your internet reconnects and you re-enter the game, you can continue from where you left off. However, for crash games (such as Aviator and JetX), if you lose connection mid-game and there is no recorded cash-out, you will need to check the in-game history.
On Android — open the site in Chrome, tap Menu (⋮) → "Add to Home screen". On iPhone / iOS — open the site in Safari, tap Share (□↑) → "Add to Home Screen". An icon will then appear on your Home Screen so you can open it just like an app.
999net is a Browser-based Platform, so you can play directly from your mobile browser without downloading any app. You get the full range of games and features just like an app, with the added benefit of not using up storage on your phone.
First, clear your browser cache — on Chrome, go to Settings → Privacy and security → Clear browsing data and delete the cache files. Then try reopening 999net. If your local internet connection is weak, try switching to Wi-Fi, or put your phone into Airplane Mode, turn it off, then turn it back on.
You can play on Android (version 8 and above) and iOS (version 13 and above). Chrome, Safari, and Firefox browsers are supported, and you can use either a phone or tablet. Rooted or jailbroken devices and outdated OS versions may cause display issues, so we recommend using a device with a current OS.
We are here to help
Still have questions that aren't answered in this FAQ? 999net's team is ready to assist you in Burmese, 24 hours a day, 7 days a week.
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