Gen AI, Personalization, AI Search, Images, and More
Milestone Inc is excited to collaborate with Dorothy Dowling and HSMAI to offer the hotel industry a comprehensive guide for sustaining and enhancing their digital presence over the next few years. The digital landscape is experiencing unparalleled transformations due to advances in Artificial Intelligence, shifts in search algorithms, the evolution of OTAs, and the changing business dynamics in hotels post-COVID.
This eBook draws from Milestone's research and addresses the most burning questions posed by our customers and industry leaders. The first section covers key trends impacting hospitality and serves as the essential manual for strategizing your digital roadmap. In the second section we'll show case studies from market leading brands and companies that are putting these trends into practice and seeing continued, long-term success.
Key Trends Impacting Hospitality:
- Evolution of the Hospitality Guest Journey
- The Rise of AI Search and How it Impacts Your Brand
- Disruptor Called Artificial Intelligence
- Personalization Is the Future
- Beautiful Designs to Deliver Memorable Guest Experiences
- Captivate Guests With Rich Media
- Frictionless Group Bookings
- Unlocking Ancillary Revenue
- Metrics for Impactful Digital Experiences
- Case Studies from Leading Hospitality Companies